Priority Levels

An issue has a priority level which indicates its importance.

Blocker	Blocks your ability to work with a major function of the Signature System.
Critical	Severe problem in a functionality of the Signature System.
Major	Loss of a minor function in the Signature System.
Minor	Loss of a minor function, or other problem where easy workaround is present.
Trivial	Cosmetic problem like misspelt words or misaligned text.
Enhancement	A request for an enhancement in the Signature System.
Normal	Normal request, such as a request for a training or explanation on one of features in the Signature System.

Statuses

Each issue has a status, which indicates the stage of the issue. In the default workflow, issues start as being Open, progressing to In Progress, Resolved and then Closed. Other workflows may have other status transitions.

Open	The issue is open and ready for the assignee to start work on it.
In Progress	This issue is being actively worked on at the moment by the assignee.
Reopened	This issue was once resolved, but the resolution was deemed incorrect. From here issues are either marked assigned or resolved.
Resolved	A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.
Pending	The issue is pending reporter input
Closed	The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.